Hot Tub & Jacuzzi specialists - visit our showrooms in the South West
SWINDON: 01793 770964   THORNBURY: 01454 413 107

In response to government restrictions announced on 23rd March our showrooms are closed until further notice.

During this unprecedented time, we wanted to let you know our priority is to provide a safe working environment for our staff while still ensuring our customers continue to receive the very best service and after sales support.

Our phones are staffed Monday – Friday between 9am to 5pm. Call 01793 770964 if you would like to talk with us.

FAQ’s

How can I order chemicals for my hot tub?

Our web shop is still operating as normal, please order all your hot tub chemicals online at www.sparite.co.uk

Can I still order a hot tub?

Yes we are still able to process orders over the phone.

Will I be able to see it before I order?

Unfortunately not as our showrooms have to remain closed. We do have the ability to use Zoom to “show” you the hot tub if we have it on display in our showroom. We also have videos of most models on our website.

Can I still have a hot tub delivered?

In most cases yes although we are assessing each install individually. Home delivery of goods is still permitted provided it requires no more than two people and they are able to observe the 2m social distancing requirements. We must ask that you remain indoor while the installation is being carried out. If your installation is more complex and would involve extra manpower or equipment then it would not be possible at this time.

Can I still order a gazebo with my hot tub?

We are still taking orders for our Gazebo packages however we will not be able to install the gazebo at the moment. We will be able to install the hot tub (see answer above) but the building of the gazebo will have to be done once the current restrictions are lifted.

Can I book a service or repair on my hot tub?

Unfortunately not, our service technicians are currently not operating. We are keeping the decision under constant review and it will resume as soon as we are able.

Thank you for your loyal support of our business. We look forward to being of service to you now and always.

Coronavirus Notice

During this unprecedented time, we wanted to let you know our priority is to the health and well being of all our staff and customers.

In response to new government restrictions announced on 23rd March our showrooms are now closed until further notice. Our phone lines are open Mon to Fri 9am until 5pm and we have staff available to offer telephone support.

Hot Tub Chemicals can be ordered online at www.sparite.co.uk

Click here for answers to FAQ's and for details of how the current restrictions are affecting our operations.