INSTALLATION & DELIVERY

INSTALATION & DELIVERY

From our showroom to your garden

We don’t just make buying a hot tub easy for you, we ensure that every part of the installation process goes as smoothly as possible too. It’s important to us to explain the key points of consideration and give you a fully rounded overview of how the units are transported and installed.

The main things any potential hot tub owner must provide are a solid, level base for it to sit on, the electrical supply and convenient hosepipe (water supply). During any site survey we can check all these things for you and offer our expert advice.

As well as providing this support we will talk to you about access, discussing the minimum size entry needed – all hot tubs arrive well packaged, on their side and are manually moved this way (so the gap doesn’t need to be as big as you may think). On rare occasions a crane may be needed when access is limited, this scenario again will be comfortably managed with us should the need arise.

All this knowledge has been honed over a decade of installations and is yours to share whenever you visit us.

Keeping the buying process simple & easy

Initial contact:
To begin with, interact with us via the contact form, email or phone. We can talk you through the hot tubs we offer, answer any questions and send you further information or brochures.

Showroom visit:
Come into the Thornbury or Swindon showrooms and you’ll be greeted with a smile and given an introduction into the world of hot tubs. We can take you through the complete ranges, focus on a hot tub you are interested in, offer you a FREE wet test & show you all the accessories available.

Hot tub selection:
When you’ve made your mind up about right hot tub for your lifestyle & garden, we can give you a thorough demonstration of all its features. Taking you through the various seating positions, jet set up, control panels and maintenance.

Finance options:
We’ll provide a variety of ways to pay for your hot tub from Interest free credit to low deposits. Throughout the year there will also be seasonal sales and incentives, just ask about the deals on offer when you visit the showroom.

Site visit and surveys:
This stage of the process allows us to recommend the best position for your hot tub within the garden, as well as mapping out the best routing for the electrical supply. We will also talk you through the solid base needed to sit the hot tub on. By doing all this we can ensure that your hot tub is situated – and works – superbly.

Project management:
A key part in keeping our customers worry-free is our ongoing project management throughout the fit. We can connect you with trusted sub-contractors from electricians & ground workers to crane hire & operators (if needed for moving the units), taking away any unneeded pressure during the fit.

Ground preparation:
With your purchase in place, you can now prepare the level base in your garden, sort out your electrics and ensure a water source for filling up and emptying the hot tub. During this stage we are only ever a phone call away to help you with any issues.

Installation:
After being expertly packaged and delivered to your home, one of our highly-trained engineers will aid with the installation, connect up and fill your hot tub and the take you through a full demonstration of how to use it, chemical usage and functions.

Aftercare:
With extensive warranties available and a full selection of chemical to helps you keep the hot tub water clean, you can keep coming back us with any further queries or for any advice in the years to come.
We offer annual servicing to ensure your hot tub is maintained for optimum use.


Extensive peace of mind

Built to the highest specifications, every Jacuzzi® hot tub is designed to perform time after time. Yet in the unexpected circumstances of a fault arising, Jacuzzi® warranties are of a high specification too! They cover a range of areas including the shell, equipment & controls, cabinet and much more.

Jacuzzi® Warranty Information

• 10 Years Shell Structure: Jacuzzi® spas are warranted against water loss due to defects in the spa shell for up to ten years from the original date of purchase.
• 7 Years Shell Surface: Jacuzzi® spas are warranted against blistering, cracking or delaminating of the interior surface of the spa shell for seven years from the original date of purchase.
• 3 Years Plumbing Components: Jacuzzi® spas’ plumbing components are warranted against leaks due to defects in workmanship or materials for five years from the original date of purchase.
• 3 Years Electrical: Jacuzzi® spas’ electrical equipment components are warranted against malfunctions due to defects in workmanship or materials for five years from the original date of purchase.
• 1 Years Covers/Panels: Jacuzzi® hot tub cover and panels are warranted against defects in workmanship or materials for five years from the original date of purchase. Normal wear and weathering of the finish will occur naturally over time, and are not defects.
• 1 Year ClearRAY™: Excludes bulbs (warranty 90 days)
• 1 Year Stereo

Click here to download the full details.


A range of ways to buy your Jacuzzi® hot tub

At Walfins, we want you to have the hot tub you want and pay for it in a way that suits you best. So throughout the year we look to provide money saving offers, finance deals, seasonal sales and more.

Our current purchase options are highlighted below, you can find out more about any of them by phoning us now or popping into either of our showrooms. However you choose to explore these possibilities, our friendly sales force will guide you to the right one for you.

 

SUPERB BUNDLE OFFER!

J235IP Jacuzzi® Hot Tub bundle – Now priced at just £8,499!

The J-235IP is a family hot tub with impressive jet power, with 35 jets in total. A great ambience can be created from the Classic Waterfall and LED lighting. It also comes with the BLUEWAVE™ spa stereo system so you can enjoy music from your smart phone. Bundle Includes: Cover, Cover lifter, Steps, standard installation, Chemical Kit and a Gazebo as featured.

Finance Available over 5 years at 4.9% APR with a £2000 deposit, 60 monthly payments x £122.99 per month. Subject to status.


0% FINANCE OFFER!

J335 – PAY ONLY £188 PER MONTH WITH 0% FINANCE OVER 3 YEARS*

*Finance Example: J335, priced at £10,749, minimum deposit of £4,000

36 monthly payments of £187.47 per month. Outstanding balance £6,749.

Price includes standard delivery, installation, steps and cover lifter.


BUY NOW, PAY LATER!

Buy now, pay nothing until next year with £100 deposit.*

*With £100 deposit required and payments deferred for 12 months from date of delivery, after 12 months the original balance can be settled interest free +£29 exit fee. If not settled fixed interest at 19.9% APR will be applied for 120 months. Subject to status.



In our customers’ words

Recommendations never come higher than from happy customers, they are a true indication of the service Walfins have added and the quality of the Jacuzzi® brand. Should you be considering using us, please take a moment to read a few testimonials to convince you.

WYATT TAIT

Having looked into buying a hot tub online I called into Walfins Hot Tubs to look at the options available. I am so glad I did. The staff were knowledgeable and gave me some sound advice. We went back the following day and ordered it. It was delivered on time and craned over our fence. I have never looked back. When I call into Walfins for my chemicals they always remember me. Great experience and glad I purchased locally

JOHN DUNN

Just a quick note to say how much we enjoyed the hot tub in the snow.
Your guys have done a great job with a very neat install. It just finishes the house off.

ANDY FRYER

Knowledgeable, friendly and helpful.

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